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How it works

From overdue
to resolved.

See how Paid360 identifies what needs attention, manages the follow-up, tracks customer responses, and keeps overdue invoices moving toward resolution.

The process

The A/R follow-up process.
From past due to paid.

Paid360 follows a proven process to manage your overdue invoices, from initial identification through final payment resolution.

  1. 01Invoice becomes overdue

    Paid360 identifies an open invoice that requires attention.

    Invoice #482132 days overdue
    Acme Construction$12,480

  2. 02Paid360 prioritizes it

    The account is reviewed based on aging, balance, customer history, and workflow rules.

    Priority: High

    • Aging: 30+ days
    • Balance: $12,480
    • Customer history: Good
    • Follow-up: Not yet sent

  3. 03Follow-up is prepared

    Paid360 prepares the appropriate professional follow-up.

    Follow-up email

    Subject: Payment reminder — Invoice #4821

  4. 04Customer responds

    Replies are tracked and categorized.

    Customer reply2h ago

    “We'll get this paid next week.”

  5. 05Outcome is recorded

    Payment promises, disputes, partial payments, and other responses are organized.

    Payment promise

    Customer will pay on Nov 15

  6. 06Next action is scheduled

    Every unresolved invoice receives a clear next action.

    Next action

    Follow up on Nov 15 if unpaid

  7. 07Invoice is resolved

    Paid360 records the outcome and updates the account workflow.

    Payment received

    $12,480 on Nov 15

A simple process.
Real results.

From connection to reporting, Paid360 manages the entire follow-up process so you can get paid faster.

  1. 01

    Connect

    Connect QuickBooks Online securely.

  2. 02

    Monitor

    Paid360 continuously reviews open and overdue receivables.

  3. 03

    Prioritize

    Accounts requiring attention are identified.

  4. 04

    Manage

    Follow-up, responses, promises, and exceptions are organized.

  5. 05

    Report

    Clients receive visibility into activity and monthly performance.

Workflow shown with demonstration data. Paid360 connects to QuickBooks Online in read-only mode and does not write changes back to QuickBooks.

Interactive demo

See Paid360 Manage
an Overdue Invoice.

Step through a simulated account from first follow-up through resolution.

Simulated account

Acme Construction • Invoice #4821 • $12,480 • 32 days overdue

Step 1 of 6

Paid360 identifies an account that needs attention.

Invoice #4821 for $12,480 is 32 days past due. The customer usually pays within 30 days, so this account is moved to the top of the queue.

OverduePriority: High
Simulated workflow. Demo data shown.

ROI calculator

What Is Manual A/R
Follow-Up Costing You?

Estimate how much staff time and administrative cost your team spends managing overdue invoices.

$
$
$
$
6 hrs
Monthly staff time on follow-up
26 hours

About $727 per month in labor.

Annual administrative cost
$8,729
Tied up in overdue invoices
$34,000

40% of your outstanding receivables.

Your current collection problem

  • $34,000 overdue
  • 26 hours/month spent following up
  • $8,729/year estimated administrative follow-up cost

See what better A/R follow-up could be worth to your business.

Run My Free A/R Analysis

Estimates based on your inputs. Paid360 does not project recovery amounts.

Get started

You Did the Work.

Let Paid360 Handle the Follow-Up.

Connect QuickBooks, see what's overdue, and let Paid360 manage the recurring A/R workflow.

Get a Free A/R AnalysisSee Managed A/R Pricing

No commitment. Nothing is sent during the analysis.