Meet Sarah
Your AI accounts
receivable employee.
Sarah follows up on overdue invoices, understands customer replies, remembers promises to pay, identifies issues, and knows when your team needs to step in.
Sarah
AI accounts receivable employee
Hi — we're waiting on internal approval, but we expect to pay this Friday.
Customer · 10:24 AM
Sarah understood this as a promise to pay.
Promise to Pay Detected
Customer expects to pay this Friday.
- Amount
- $8,400
- Expected Date
- Fri, Apr 25, 2025
- Confidence
- High
Illustrative exchange.
More than automation
Sarah doesn't just send reminders. She understands what happens next.
Traditional A/R automation follows schedules. Sarah follows the conversation — reading what customers actually said and deciding what should happen because of it.
Traditional reminder automation
- Sends scheduled emails
- Treats every invoice similarly
- Doesn't understand replies
- Loses context between conversations
- Requires people to interpret responses
Sarah
- Understands customer replies
- Detects promises to pay
- Recognizes disputes and questions
- Remembers commitments
- Adjusts the next action
- Escalates when a person is needed
How Sarah thinks
Every reply changes what happens next.
- 01
Read
Sarah reads the customer's response.
- 02
Understand
She identifies intent and meaning.
- 03
Remember
Dates, promises, questions and commitments are recorded.
- 04
Decide
Sarah determines the appropriate next action.
- 05
Follow Up
The conversation continues at the right time.
- 06
Escalate
Your team gets involved when human judgment is required.
Real replies
Customers rarely just say “yes” or “no.”
Sarah is designed around the messy conversations that happen between sending an invoice and receiving payment.
Promise to Pay
“We'll send the payment Friday.”
Sarah detects
Promise · Friday
Already Paid
“We paid this last week. Can you check?”
Sarah detects
Payment claim · Accounting review required
Invoice Dispute
“The amount doesn't match the original estimate.”
Sarah detects
Dispute · Human review required
Needs Documentation
“Can you resend the invoice and W-9?”
Sarah detects
Document request
Internal Approval
“It's with our controller for approval.”
Sarah detects
Approval pending
Illustrative examples shown with demonstration data.
Sarah remembers
A promise shouldn't disappear into someone's inbox.
When a customer says they'll pay Friday, Paid360 can track that commitment alongside the invoice — so your team knows what was promised, when it was promised, and what should happen next.
| Customer | Invoice | Amount | Promise date | Last interaction | Next action | Status |
|---|---|---|---|---|---|---|
| ABC Builders | #1847 | $8,400 | Fri, Sep 18 | Reply · 2 days ago | Follow up Monday | Promise tracked |
| Meridian Electric | #1802 | $3,150 | — | Reply · 4 days ago | Team review | Dispute |
| Harbor Mechanical | #1791 | $12,600 | Wed, Sep 23 | Follow-up sent | Check payment | Awaiting payment |
Product view shown with demonstration data.
You're in control
Automation without giving up control.
Every business decides how much autonomy Sarah receives — and can change it at any time.
- Pilot Mode
- Sarah analyzes activity and recommends actions while the team stays in control.
- Approval Rules
- Decide which actions require human approval.
- Escalations
- Disputes, unusual replies and higher-risk situations can be surfaced to a person.
- Emergency Stop
- Customer communication can be stopped when necessary.
Pilot Mode
Let Sarah handle follow-ups, reply analysis and status tracking — with your rules.
- Set your communication preferences
- Choose escalation triggers
- Review activity anytime
- Turn on full automation when you're ready
Pilot Mode
Active- Sending follow-ups
- Analyzing replies
- Tracking promises
- Escalating when needed
Built on boundaries
Built to collect professionally.
Your customer relationships are the point. Sarah is designed with firm limits on what she will never do.
- No aggressive collection language
- No pretending to be human if disclosure is required
- No guessing when information is uncertain
- No ignoring disputes
- No continuing automation when escalation is required
- No changing accounting records without authorization
- 1Overdue invoice
- 2Sarah follows up
- 3Customer replies
- 4Sarah understands the reply
- 5Promise / dispute / question tracked
- 6Correct next action
- 7Payment received or human escalation
- 1Overdue invoice
- 2Sarah follows up
- 3Customer replies
- 4Sarah interprets
- 5Promise tracked
- 6Invoice paid
Sarah working on invoice #1842
Sarah · 11:02 AM
Hi! This is a friendly reminder that invoice #1842 for $8,400 is past due. Please let me know if you have any questions or if there's anything I can help with.
Customer · 11:24 AM
We're waiting on internal approval, but we expect to pay this Friday.
Sarah is analyzing the reply…
Next up…
- Understand intent
- Update invoice status
- Set follow-up reminder
- Notify your team
Join our founding beta
Put Sarah to work on your receivables.
We're working closely with a small group of businesses to build the next generation of accounts receivable automation.
Apply for the Founding Beta- Limited spots
- Direct access to our team
- Help shape the roadmap