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Paid360, the Paid360 intelligence engine

Meet Paid360

Your AI accounts
receivable employee.

Paid360 follows up on overdue invoices, understands customer replies, remembers promises to pay, identifies issues, and knows when your team needs to step in.

See Paid360 in Action Start Managed A/R
Paid360, the Paid360 intelligence engine

Paid360

Paid360 Intelligence

Working

Hi — we're waiting on internal approval, but we expect to pay this Friday.

Customer · 10:24 AM

Paid360, the Paid360 intelligence engine

Paid360 understood this as a promise to pay.

Promise to Pay Detected

Customer expects to pay this Friday.

Amount
$8,400
Expected Date
Fri, Apr 25, 2025
Confidence
High

Illustrative exchange.

More than automation

Paid360 doesn't just send reminders. It understands what happens next.

Traditional A/R automation follows schedules. Paid360 follows the conversation — reading what customers actually said and deciding what should happen because of it.

Traditional reminder automation

  • Sends scheduled emails
  • Treats every invoice similarly
  • Doesn't understand replies
  • Loses context between conversations
  • Requires people to interpret responses

Paid360

  • Understands customer replies
  • Detects promises to pay
  • Recognizes disputes and questions
  • Remembers commitments
  • Adjusts the next action
  • Escalates when a person is needed

How Paid360 thinks

Every reply changes what happens next.

  1. 01

    Read

    Paid360 reads the customer's response.

  2. 02

    Understand

    It identifies intent and meaning.

  3. 03

    Remember

    Dates, promises, questions and commitments are recorded.

  4. 04

    Decide

    Paid360 determines the appropriate next action.

  5. 05

    Follow Up

    The conversation continues at the right time.

  6. 06

    Escalate

    Your team gets involved when human judgment is required.

Real replies

Customers rarely just say “yes” or “no.”

Paid360 is designed around the messy conversations that happen between sending an invoice and receiving payment.

  • Promise to Pay

    “We'll send the payment Friday.”

    Paid360 detects

    Promise · Friday

  • Already Paid

    “We paid this last week. Can you check?”

    Paid360 detects

    Payment claim · Accounting review required

  • Invoice Dispute

    “The amount doesn't match the original estimate.”

    Paid360 detects

    Dispute · Human review required

  • Needs Documentation

    “Can you resend the invoice and W-9?”

    Paid360 detects

    Document request

  • Internal Approval

    “It's with our controller for approval.”

    Paid360 detects

    Approval pending

Illustrative examples shown with demonstration data.

Paid360 remembers

A promise shouldn't disappear into someone's inbox.

When a customer says they'll pay Friday, Paid360 can track that commitment alongside the invoice — so your team knows what was promised, when it was promised, and what should happen next.

CustomerInvoiceAmountPromise dateLast interactionNext actionStatus
ABC Builders#1847$8,400Fri, Sep 18Reply · 2 days agoFollow up MondayPromise tracked
Meridian Electric#1802$3,150—Reply · 4 days agoTeam reviewDispute
Harbor Mechanical#1791$12,600Wed, Sep 23Follow-up sentCheck paymentAwaiting payment

Product view shown with demonstration data.

You're in control

Automation without giving up control.

Every business decides how much autonomy Paid360 receives — and can change it at any time.

Pilot Mode
Paid360 analyzes activity and recommends actions while the team stays in control.
Approval Rules
Decide which actions require human approval.
Escalations
Disputes, unusual replies and higher-risk situations can be surfaced to a person.
Emergency Stop
Customer communication can be stopped when necessary.
Pilot ModeCustomer CommunicationEscalation Rules

Pilot Mode

Let Paid360 handle follow-ups, reply analysis and status tracking — with your rules.

  • Set your communication preferences
  • Choose escalation triggers
  • Review activity anytime
  • Turn on full automation when you're ready

Pilot Mode

Active
  • Sending follow-ups
  • Analyzing replies
  • Tracking promises
  • Escalating when needed

Built on boundaries

Built to collect professionally.

Your customer relationships are the point. Paid360 is designed with firm limits on what it will never do.

  • No aggressive collection language
  • No pretending to be human if disclosure is required
  • No guessing when information is uncertain
  • No ignoring disputes
  • No continuing automation when escalation is required
  • No changing accounting records without authorization

Paid360 in action

From overdue invoice to resolution.

See How Paid360 Works
  1. 1Overdue invoice
  2. 2Paid360 follows up
  3. 3Customer replies
  4. 4Paid360 understands the reply
  5. 5Promise / dispute / question tracked
  6. 6Correct next action
  7. 7Payment received or human escalation
  1. 1Overdue invoice
  2. 2Paid360 follows up
  3. 3Customer replies
  4. 4Paid360 interprets
  5. 5Promise tracked
  6. 6Invoice paid

Paid360 working on invoice #1842

Paid360 · 11:02 AM

Hi! This is a friendly reminder that invoice #1842 for $8,400 is past due. Please let me know if you have any questions or if there's anything I can help with.

Customer · 11:24 AM

We're waiting on internal approval, but we expect to pay this Friday.

Paid360 is analyzing the reply…

Next up…

  • Understand intent
  • Update invoice status
  • Set follow-up reminder
  • Notify your team

Managed A/R

Let Paid360 manage the follow-up.

We're working closely with a small group of businesses to build the next generation of accounts receivable automation.

Start Managed A/R
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